SMTE SARL > Expéditions > Expédition internationale > How to: Get Back your Forgotten Suitcase from the Hotel

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How to: Get Back your Forgotten Suitcase from the Hotel

Have you been visiting Lyon lately and have stayed in a hotel? Have you realised after leaving the city that you had forgotten one or several pieces of luggage behind you? Do you wish to get your possessions back without any trouble?

Thanks to SMTE SARL logistical centres, this is possible and even easy to arrange. We have two centres located within the area of Lyon, with great teams who are always ready to help you.

Our solution is simple: you can contact the hotel you had been staying at to tell them that a member of our team will come to the reception desk to collect your belonging. Then, we will bring your suitcase back to one of our centres and pack it so that it travels safely. Finally, we entrust your luggage to one of our transportation partners who will have it delivered to you.

And voila! With a phone call, your forgotten luggage is no longer lost but on its way to you.

If you need more information on all the services we offer, please contact us through email at this address: or give us a call at the following number: +33 (0)4 72 04 04 60 and we will be happy to answer your questions in English or in French!  


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